Deeper Business

Build your business - and your business-building intuition with foundational frameworks and practical application.

May 11 • 6 min read

You can't hotwire relationships


We're back with the third of four lessons I learned in my first four years of business, and what I wish I’d done differently.


When I stepped into the business space, I was hungry. I wanted to land clients, make my mark, and earn an income that matched my expertise.

(Weren’t we all sold the promise that we could replace our corporate salaries in 90 days? Or was that just the version I bought into?)

So I hustled. I tried to meet people, get known, build relationships—and in the process, I moved too fast and pushed too hard.

Early on, I was introduced to a CPA who referred me to my first-ever COO client. I was thrilled. So when I was looking to make more connections, I name-dropped that CPA in a few conversations, hoping to open new doors.

It backfired.

She was angry. Not because she didn’t believe in my work, but because she didn’t trust me yet. She’d been burned before. And even though she thought I was capable, I hadn’t earned the kind of relationship capital I was spending.

I told my coach what happened, and she gave me a piece of advice I’ve never forgotten:

You can’t hotwire relationships.

The moment she said it, I knew exactly what had happened. I had tried to jumpstart something that needed time.

And just like that, I flashed back to college.

My freshman year, I joined a sorority trying to find a place where I belonged. And even as a member, me not fitting in would be an understatement, but I was doing my best to find connection. During the next year’s recruitment, I met a potential new member I really clicked with. I got excited. But then I pushed too hard, told her things I wasn’t supposed to say about how much we wanted her in the chapter.

I thought I was going to get a little sister.

Instead, I got a complaint and a warning from the Standards Board.

I had overstepped. Too much, too soon.

I hadn’t built the foundations of the relationship yet.

So when my coach gave me that advice, it touched a core wound of mine, but I knew I had to stop trying to squeeze relationships into some ideal timeline.

So instead of pushing for clients, I slowed down.

I joined communities and groups—but not to sell.

I joined to learn, about marketing, about writing, about sales.

To listen.

To connect.

To be of service.

And over time, I started to find my people. Not because I followed a script.

But because I showed up.

I built relationships one conversation at a time. One intro message. One LinkedIn comment. One purchase of someone’s program whom I genuinely wanted to learn from.

Sometimes it took months, and sometimes it took years. But I stopped trying to make it go faster.

I started being helpful just because I could.

And over time, people started coming back. They referred. They asked for help. One call at a time, one offer to help at a time, trust started to take root.

That slow, steady rhythm became the foundation of my business.

One of my strongest collaborations came from this rhythm. I met my podcast co-host Meg through a community (I don't even remember which one!). Two years ago, I offered her a newsletter takeover to promote her book. We didn’t know each other well, but it felt aligned.

We joined another community together.

I hired her for SEO support.

Then, she joined my membership.

It was later that we realized we could create something together, the Aggressively Human podcast. We’re growing together as co-hosts.

And, of course, I send her any client I can.

That kind of relationship doesn’t come from a pitch. None of this happened in a week. Or even a quarter. It unfolded over years.

These days, I give a lot.

I make introductions, share tools, showcase the cool things my clients and community are doing. But it’s not performative, and it’s not transactional. I do it because I want the people around me to succeed. I’m thankful that I have the capacity to make connections and be in genuine service and support of others and am delighted to do it.

Now, when I ask for support, people say yes. Not because they owe me, but because we’re in relationship. Because we’ve built something slowly, with deep roots of respect and care.

Growing up, I didn’t know how to make friends. I kept my nose in my books, obsessed over my grades and homework. But it turns out that the thirst for learning, for connecting dots, for connecting people, has turned out to be one of my greatest assets in business. And while I'm rarely the most magnetic person in the room, I don't have to be. I have to be the one willing to show up for others, check in with the people I care about, and deepen relationships over time.

Those real relationships—ones built on trust, not tactics—have become the bedrock of my work.

They’ve taken time. More time than I expected. But they’ve made everything else possible. Referrals. Collaborations. Opportunities. Community.

If Lesson 1 was about the right business model, and Lesson 2 was witnessing patterns in how you deliver, this one is about something even more foundational:

Developing the relationships that hold it all together.

And the truth is—you can’t hotwire them.

You can’t rush them.

You can only build them one connection, one conversation at a time.

So if something in your business feels stuck, ask yourself: am I trying to move faster than trust will let me?

P.S. - if you’re looking to build the rhythms of relationships in your business, join us for Sacred Sales Hour in the Membership or this month's Deeper Business Dialogue, all about sales rhythms.

NEW EPISODES

Silly Rabbit, play *isn't* just for kids

Today hear us riff on the power of play and personality in our lives and businesses. Hear our different expressions of play as children and how it impacts our businesses today (hint: Meg was a dancer and playwright and Jessica loved to tinker with her Erector sets and handwoven crafts. Totally on brand for both of us). Learn how we’re experimenting in our businesses (once we have the foundations in place), including our plans for the summer.

Is This Business Healthy—Or Just Hiding Chaos? 7 Hidden Red Flags.

In this video, I’ll walk you through 7 hidden signs that a service-based business isn’t as healthy as it seems. Whether you’re a soloist trying to grow sustainably or someone evaluating a potential acquisition, these are the red flags that don’t show up on the P&L—but will cost you later.

UPCOMING EVENTS

May's Dialogue: From Reactive to Proactive in Sales

May 21, 12 pm ET

You don't want to be salesy... but you need more clients. Learn how we can be more proactive in the sales process without being pushy.

  • ​The key steps in new business development
  • ​Strategies to be more proactive at each stage
  • ​How to use your existing marketing to make invitations

Community and Reads

Are you tangled in tech spaghetti and need some help to move forward?

When my email ended up in spam last week, the person I called?

MV Braverman with Inbox Welcome.

MV has opened up a few 60-minute live Done-With-You sessions for solopreneurs who need help fixing the email or tech stuff that’s slowing things down or causing quiet stress in the background.

You don’t have to know the tool or name the problem perfectly. You just need to show up.I’ll bring calm, clarity, and focus and we’ll get it sorted together.

  • Emails not getting delivered (or winding up in spam)
  • Contact forms that don’t seem to be working
  • Welcome sequences that aren’t triggering or feel half-baked
  • Google Docs that need to look polished before sending to clients or students
  • Any “what if this is broken and I don’t even know it?” gremlins
  • A general sense of “I think something’s off but I can’t put my finger on it”

Deleting my podcast wiped my publication | Lucy Werner

As much as we think Substack is an email platform... it is quietly (or loudly?) morphing into social media - aka rented land.

So read this horror story from Lucy about how she lost her entire archive and lost all 12K+ of her subscribers, and make sure you've got practices in place to back up your work and back up your subscriber list, no matter which email service you are using.

Jessica Lackey

START INVESTING IN YOUR BUSINESS FOUNDATIONS

  • Deeper Business Membership: Access the rhythms, relationships, and resources that make real businesses work. Perfect for learning the foundations or maintaining your momentum.
  • Define Your Foundations Cohort: The foundational curriculum, coaching, and community if you're ready to stop throwing tactics at the wall and start building real, sustainable foundations. The next cohort will enroll in September - but you can always join the Membership and get support in the meantime!
  • Refine Your Foundations 1:1 Consulting: When you're looking for individual support to grow or scale your business. Currently operating with a waitlist, apply here to be notified of openings.

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Build your business - and your business-building intuition with foundational frameworks and practical application.


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